Privacy Policy

We may collect the following types of personal information: • Full name, date of birth, and contact information • Health and medical information relevant to care services • Insurance and Medicaid waiver details • Emergency contact information • Employment application details (for job applicants) • Website usage data through cookies and analytics tools

The information we collect is used to: • Provide and coordinate home care services • Communicate with clients, families, and healthcare providers • Process employment applications • Comply with legal and regulatory requirements • Improve our services and website experience • Send relevant updates about our services (with your consent)

We implement industry-standard security measures to protect your personal information, including: • Encrypted data storage and transmission • Restricted access to personal health information • Regular security audits and staff training • HIPAA-compliant practices for protected health information • Secure disposal of records when no longer needed

We do not sell, trade, or rent your personal information to third parties. We may share information only: • With healthcare providers involved in your care • With authorized Medicaid or insurance entities • When required by law or legal proceedings • With service providers who assist our operations under strict confidentiality agreements

You have the right to: • Access your personal information we have on file • Request corrections to inaccurate information • Request deletion of your data (subject to legal retention requirements) • Opt out of non-essential communications • File a complaint if you believe your privacy rights have been violated

Our website may use cookies and similar technologies to enhance your browsing experience. These help us understand how visitors interact with our site so we can improve performance and content. You can manage cookie preferences through your browser settings.

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13 through our website. Information related to minors receiving care services is collected with parental or guardian consent and handled with the highest level of confidentiality.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.